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Shipping
Every Auron Vale order is prepared and dispatched with care.
Order Processing
Orders are processed and shipped within 7–9 business days from the date of purchase.
Processing times may vary during holidays or periods of high demand.
Delivery
Once an order has been dispatched, delivery timelines are dependent on the selected carrier and destination.
Lost or Damaged Packages
Auron Vale is not responsible for packages that are marked as delivered by the carrier and subsequently lost or stolen.
If your order arrives damaged, please document the condition of the package and its contents and contact our concierge immediately for assistance.
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